Don’t miss your one chance to make a great first impression
Don’t accidentally make your prospect fill out paperwork having to declare a gift. With Huggg clients can choose whether to claim their gift – and if they don’t, you don’t pay anything.
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Schedule campaigns and know when gifts have landed
With Huggg you can schedule and send gift notifications to arrive when they’ll have the most impact. You’ll also know when gifts have been claimed and delivered so you can follow up with each client.
“Our people are free to use Huggg however they see fit and have felt really empowered as a result. They share their Huggg stories to our #surpriseanddelight Slack channel. This helps us to see how gifting can be most impactful in our interactions with customers and informs our long term CS strategy.”
Hamish Wood
Head of Customer Experience at GoCardless
Our Brands
Standout gifts to make clients feel special
We’ve got something for everyone. Choose by category or set your budget, occasion or personal preference, and we’ll show you a range of perfect gifts.
Customers who receive a gift with Huggg have a 10% higher CSat score
Creating impactful surprise and delight moments for customers
Transforming customer experience by sending in the moment digital gifts
“Huggg has enabled GoCardless to create seamless, ad hoc surprise and delight moments, build relationships and find a more human connection with our customers.”
Hamish Wood
Head of Customer Experience at GoCardless
What can Huggg help you do?
Whether you’re an agency seeking to wow a new client, a sales manager doing seasonal sends, or a customer-service team looking to send lots of small gifts regularly at scale, we have a plan for you.