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How do I scan a QR code?

It’s super simple, just grab your phone and let’s go 👉

Spotted a QR code on a huggg leaflet or postcard, but not sure how to scan it? Here’s a quick guide to scanning QR codes so that you can unlock that free coffee, or download our app!

🍏 Apple phones

Apple phones can recognise QR codes instantly using the camera app. You don’t need to download anything else to scan a code.

Open up the camera app on your phone
Hover the phone camera over our jazzy QR code
You don’t need to snap a pic, your phone will automatically recognise the QR code, and send you a notification message. (Make sure you scan the code somewhere with mobile signal, or you’re connected to Wi-Fi)
Tap the notification, and your phone will take you to the huggg app so you can redeem your free coffee, or download the huggg app. Easy.

🤖 Android phones

Android phones usually need a QR code reader app open to recognise a QR code. The best way to check whether your phone needs a little help from a scanning app is to open the camera app, and hover it over the QR code.

Nothing happening? You may have to go to your Settings app and enable QR Code scanning. If that isn’t an option in your settings, don’t worry! You just need to download a QR code reader app.

👉 Open your QR code reader app – it’ll look like a standard camera screen
👉 Line up your lovely QR code in the camera frame
👉 Boom. Your Andriod will automatically recognise the QR code, and send you a notification message. (Make sure you scan the code somewhere with mobile signal, or you’re connected to Wi-Fi)
👉 Tap the notification, and your phone will take you to the huggg app so you can redeem your free coffee, or download the huggg app. Nice. 👌

Still stuck? Our customer service team will be happy to help, contact them via Intercom (the orange bubble at the bottom of this page), via hello@huggg.me or @huggg_uk

download the huggg app today. welcome to the #hugggLife.

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